LoveBomb Privacy Policy

Effective: October 15, 2025

Limitless Being LLC ("Limitless Being", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the LoveBomb mobile application and related services (collectively, the "Service"). By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.

This policy works together with our Terms of Service. Capitalized terms not defined here have the meanings described in the Terms.

1. Information We Collect

We collect information in three primary ways: directly from you, automatically when you use the Service, and from third parties that support the Service.

1.1 Information You Provide

Account Context: When you complete onboarding, we generate an account for you. You may optionally provide information such as a display name or email address. If you contact support, you may share additional details so we can respond.
Recorded Entries: You may submit text, audio, or other materials within the Service. These entries can include journal notes, reflections, or other personal observations you choose to capture. Providing this information is voluntary, but some functionality may rely on it.
Feedback and Support: When you request assistance, respond to surveys, or provide feedback, we collect the information you share.

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

Device identifiers, operating system version, app version, language, and time zone;
Usage information such as screens viewed, feature interactions, dates and times of sessions, and in-app purchase activity;
Diagnostic information like crash logs, performance data, and error reports; and
Approximate location inferred from your IP address to help us understand geographic usage patterns. We do not collect precise GPS location without your consent.

1.3 Information from Third Parties

We may receive information about you from authentication providers, analytics tools, payment processors, or other service partners that assist us in operating the Service. These partners may provide identifiers or usage metrics that help us prevent fraud, measure engagement, or process transactions.

2. How We Use Information

We use the information we collect to:

Provide, personalize, and maintain the Service;
Facilitate account creation, onboarding, and secure authentication;
Sync your entries and preferences across devices;
Deliver insights, reminders, and other supportive communications you request or enable;
Respond to inquiries, provide customer support, and troubleshoot technical issues;
Monitor and analyze trends, usage, and activities to improve the Service;
Develop new tools, features, and safety measures;
Detect, investigate, and prevent fraudulent or prohibited activities; and
Comply with legal obligations and enforce our Terms of Service.

We may generate aggregated or de-identified data derived from personal information. Aggregated or de-identified data does not identify you and may be used to understand overall usage patterns, improve content, or support research related to relationship recovery and emotional wellness.

3. How We Share Information

We do not sell your personal information. We share or disclose information only in the following situations:

Service Providers: We engage trusted third parties to provide hosting, cloud storage, analytics, customer support, payment processing, security, and other services necessary to operate LoveBomb. These providers access information only to perform services on our behalf and are bound by confidentiality obligations.
Legal Requirements and Safety: We may disclose information if required by law, court order, or government request; to protect the rights, property, or safety of Limitless Being, our users, or the public; or to enforce our Terms of Service.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We may notify you of any material change in ownership or control.
With Your Consent: We may disclose information for any other purpose with your explicit consent.

We do not share personal journal entries or other sensitive content with third parties for advertising or promotional purposes.

4. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or de-identify it in accordance with applicable laws and our internal policies. If you request account deletion, we will remove or anonymize your personal information within a reasonable timeframe, except to the extent retention is necessary for legal, security, or fraud-prevention purposes.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. Despite our efforts, no security measures are perfect. We encourage you to help protect your information by using strong device passcodes, keeping software updated, and notifying us promptly if you suspect unauthorized access to your account.

6. Your Choices and Rights

Depending on where you live, you may have rights concerning your personal information, including the right to request access, correction, or deletion. You may also have the right to object to certain processing or request data portability. To exercise these rights, contact us using the information below. We may need to verify your identity before fulfilling your request.

You can control certain in-app settings, including notification preferences and whether to share optional information. You may uninstall the App at any time. Please note that uninstalling the App or disabling certain permissions may limit your ability to use some features.

7. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information. If you believe a child has provided us with personal information, please contact us.

For teens between 13 and 18, we recommend that a parent or legal guardian review this Privacy Policy and provide guidance about safe use of the Service.

8. International Users

We operate primarily in the United States. Your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers maintain facilities. These locations may have data protection laws that differ from those in your jurisdiction. When we transfer personal information, we take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

9. Third-Party Services and Links

The Service may link to websites, apps, or services operated by third parties. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make material changes, we will provide notice through the Service or by other means and update the "Effective" date. Your continued use of the Service after the effective date of an updated Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at hello@limitlessbeing.xyz.

You may also have the right to lodge a complaint with the data protection authority in your jurisdiction.